Contact
The American Samoa Territory Authority operates as a reference resource covering the legal, governmental, demographic, and geographic dimensions of American Samoa. Inquiries directed to this site are fielded by the editorial and research staff responsible for maintaining the accuracy and scope of the reference content published here. The information below outlines the scope of issues addressed, how to structure a message, and realistic response timelines.
Service area covered
This contact channel covers questions, corrections, and professional inquiries related to the reference content published on this domain. Subject areas handled include:
- Factual corrections — documented inaccuracies in published content, including outdated statutory references, population figures, or regulatory descriptions.
- Scope requests — requests to expand coverage of topics such as American Samoa citizenship and nationality law, the tuna canning industry, or the territorial legislature.
- Research and professional inquiries — questions from journalists, policy analysts, legal researchers, and academic institutions requiring source clarification or content attribution.
- Licensing and republication — requests to reproduce or cite content from this reference property in external publications, reports, or databases.
Inquiries that fall outside these categories — including personal legal advice, immigration case assistance, consular services, or federal agency matters — are not handled here and should be directed to the appropriate federal or territorial authority.
For questions related to the governmental structure and administrative functions of the territorial government itself, the American Samoa Government Authority Reference Site provides dedicated reference coverage of the executive, legislative, and judicial branches, as well as the relationship between American Samoa and federal agencies. That resource covers policy-level distinctions that fall outside the scope of this site's content mandate.
What to include in your message
Messages that include structured, specific information receive faster and more substantive responses. The following breakdown identifies what each inquiry type should contain:
Factual corrections:
- The specific page title or URL where the inaccuracy appears
- The text as currently published
- The correction being proposed, with a named public source (statute, agency document, published census, or peer-reviewed reference)
Scope and content requests:
- The subject area and specific gap in coverage
- Whether the request is time-sensitive (e.g., tied to a legislative session, publication deadline, or policy review)
- Any primary sources already identified that could anchor the requested content
Research and professional inquiries:
- Institutional affiliation, if applicable
- The specific question or data point in question
- The publication or project context in which the information will be used
Licensing and republication:
- The specific content item (page title, section heading, or direct URL)
- The publication or platform where it will appear
- The proposed attribution format
Messages that omit the page reference or source context for corrections are deprioritized in the review queue. Vague subject lines such as "question" or "information request" do not trigger expedited handling.
Response expectations
Response times vary by inquiry category. The following benchmarks apply under normal editorial load:
| Inquiry Type | Typical Response Window |
|---|---|
| Factual correction with source | 3–5 business days |
| Scope or content request | 5–10 business days |
| Research or professional inquiry | 5–7 business days |
| Licensing or republication | 7–14 business days |
These windows reflect editorial review time, not automated acknowledgment. High-volume inquiry periods — coinciding with major federal policy announcements affecting US territories, census release cycles, or legislative sessions in Pago Pago — may extend handling times by an additional 3–5 business days.
Corrections accepted after editorial review are applied to the published page within 2 business days of approval. A correction note is appended inline at the point of change when the factual error materially affected the substance of the original content.
Inquiries submitted without a valid return address, or those that contain no identifiable subject matter, are not processed.
Additional contact options
No live chat, telephone line, or walk-in service operates through this domain. All contact is handled through the written submission channel described above.
For territory-specific governmental contact — including the American Samoa Department of Commerce, the Office of the Governor, the American Samoa Community College, or the LBJ Tropical Medical Center — those entities maintain independent contact directories through the official territorial government portal at as.gov, which is distinct from and unaffiliated with this reference property.
For federal agency matters affecting American Samoa, including matters under the jurisdiction of the U.S. Department of the Interior's Office of Insular Affairs, the appropriate contact points are maintained at doi.gov/oia. That office holds administrative jurisdiction over the 4 permanently inhabited US territories that do not have full statehood, including American Samoa.
Researchers seeking demographic and statistical data cited in published content on this domain should consult primary sources directly. The U.S. Census Bureau's Island Areas data program at census.gov, and the Department of Interior's insular area profiles, are the primary public-domain sources for verified American Samoa population, economic, and geographic statistics referenced throughout this reference network.
Report a Data Error or Correction
Found incorrect information, an outdated fact, or a broken link? Use the form below.